At Clare Cox Coaching* we take the issue of privacy extremely seriously. This privacy policy explains how we use any personal information we collect about you when you use www.clarecoxcoaching.co.uk (our ‘website’) and tells you about your privacy rights and how the law protects you. 

 

We are registered with the Information Commissioner’s Office.

 

 

What information do we collect?

 

We may collect and process the following information about you:

 

• information that you provide by filling in the “contact us” form on our websites (your name, contact number, email address and details of your enquiry) and we will keep that information until it is no longer needed which we will review every [three] months; and/or

 

• when you use our website.

 

We also collect, use and share statistics based on the information collected on our websites. Statistics are not considered personal information in law as they do not directly or indirectly reveal your identity.  For example, we may create statistics on website usage to calculate the percentage of users accessing a specific website feature. However, where you can still be identified, whether directly or indirectly, as a result of the statistic being combined with your personal information, this privacy policy will apply.

 

 

Contact Forms

 

By filling in our enquiry form, you freely give the following information name, email and any details supplied with your enquiry. This information is used to process your enquiry only. Your personal information is kept private and stored securely until a time it is no longer needed which we will review  every [three] months.

 

 

How we use your data

 

We will only use your Information when the law allows us to. Most commonly, we will use personal information collected from our websites either in order to enter into a contract with you, when it is our legitimate interest or when you consent to it. A legitimate interest is when we have a business or commercial reason to use your information, however, it must not unfairly go against what is right and best for you. 

 

 

External Website Links & Third Parties

 

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Any data you share with us kept private, we do not sell or give it to anyone outwith Clare Cox Coaching. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

 

 

Social Media

 

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

 

This website will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question.

 

Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

 

How long we retain your data

 

Your data is only kept for as long as we need it to provide you with your requested service.

 

 

What rights you have over your data

 

The following rights are available to you:

 

Access: You have the right to request a copy of the information that we hold about you.

 

Correction: We want to make sure that your personal information is accurate and up to date. You may ask us to check and correct information you think is inaccurate.

 

Erasure: You have the right to ask us to delete or remove personal information where there is no good reason for us continuing to process it and/or where you have exercised your right to object to processing (see below).

 

Object to processing: This relates to situations where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

 

Restriction of processing: You have the right to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

 

Transfer: You have the right to request the transfer of your personal information to another party.

 

Please note that there may be some reasons why we need to keep and use your personal information which mean that we might not be in a position to respond favourably to every request. You should however let us know if you think we should not be using your personal information and we will review.

 

 

This policy is regularly reviewed and was last updated on 10 March 2020.  If you have any questions about this policy please contact clare@clarecoxcoaching.co.uk

 

 

*Clare Cox Coaching is the trading name of Westcott Consulting.